Privacy Policy

Introduction

This Privacy Policy describes how bold-leaf collects, uses, and protects personal information provided through our website and services. We are committed to safeguarding the privacy of individuals who interact with our platform.

Information We Collect

We collect the following types of information:

• Personal identification information including name and email address when voluntarily submitted through inquiry forms
• Property information such as address and property type when provided for consultation purposes
• Technical data including IP address, browser type, and device information through standard web server logs
• Usage data showing how visitors interact with our website through analytics tools

How We Use Your Information

Information collected serves the following purposes:

• Responding to service inquiries and consultation requests
• Providing property assessments and custom solar system recommendations
• Improving website functionality and user experience
• Analyzing website traffic patterns and visitor behavior
• Complying with legal obligations and regulatory requirements

Information Sharing

We do not sell, trade, or rent personal information to third parties. Information may be shared only in the following circumstances: when required by law or legal process, to protect our rights or property, with service providers who assist in operating our website under confidentiality agreements, or with your explicit consent.

Data Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Cookie Usage

Our website uses cookies to enhance user experience and analyze site traffic. Cookies are small text files stored on your device. You can control cookie preferences through your browser settings. For detailed information, please refer to our Cookies Policy.

Data Retention

Personal information is retained only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Inquiry data is typically maintained for 24 months, after which it is securely deleted unless ongoing service relationships exist.

Your Rights

You have the right to:

• Access personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to processing of your personal information
• Request restriction of processing
• Withdraw consent at any time where processing is based on consent

Third-Party Links

Our website may contain links to external sites not operated by us. We have no control over the content or privacy practices of third-party sites and are not responsible for their policies or practices.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated date at the top of this page indicates when the most recent changes were made. We encourage you to review this policy regularly.

Contact Information

For questions about this Privacy Policy or to exercise your rights regarding personal information, contact us at [email protected]. We will respond to requests within 30 days of receipt.

Australian Privacy Principles

This privacy policy is designed to comply with the Australian Privacy Principles contained in the Privacy Act 1988. We handle personal information in accordance with these principles and applicable Australian privacy legislation.